Terms and Conditions

Effective Date: 5-9-2025

Welcome to Sparkling Roof East Africa Ltd. By accessing our website, engaging our services, or making a purchase, you agree to be bound by the following Terms and Conditions:

1. Service Agreement

All projects are executed based on mutually agreed-upon quotations and timelines. Once a contract is signed or payment is made, it is assumed you have read and accepted our terms.

2. Quotations and Payments

Quotes are valid for 30 days unless otherwise stated. A deposit is required to commence work, with the balance payable upon completion or as agreed in writing. Late payments may attract penalties.

3. Project Timeline

We strive to complete projects within the agreed timeframe. However, delays due to weather, material shortages, or third-party issues may occur. We will communicate any changes promptly.

4. Warranty

We offer a workmanship warranty of [insert duration, e.g., 12 months] on our roofing and construction services. Manufacturer warranties apply to materials used. Warranty is void if the structure is altered by others without our consent.

5. Client Responsibilities

Clients must provide accurate project details, necessary approvals, and site access. We are not responsible for project delays caused by lack of information or site inaccessibility.

6. Changes and Cancellations

Changes to the project scope must be agreed upon in writing. Cancellations after project commencement may incur charges for work already completed and materials purchased.

7. Liability

While we ensure the highest safety and quality standards, Sparkling Roof East Africa Ltd is not liable for any indirect damages, including delays, loss of income, or property damage caused by factors beyond our control.

8. Privacy

We respect your privacy. Any personal or project-related information collected will be used solely for communication and service delivery purposes.

9. Dispute Resolution

Any disputes arising from our services will first be addressed through amicable negotiation. If unresolved, disputes may be referred to a Kenyan court of competent jurisdiction.

10. Governing Law

These Terms shall be governed by and interpreted under the laws of Kenya.